This is a guide for employees who are processing year-end tax settlement through flex!
Check frequently asked questions in the order that year-end tax settlement proceeds.
*The year-end tax settlement guide PDF file for employees can be found at the very bottom of this guide.
During Year-End Tax Settlement
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I received an SME income tax reduction at my previous company. What date should I enter for the reduction start date?
I received an SME income tax reduction at my previous company. What date should I enter for the reduction start date?
For mid-year hires, the SME income tax reduction start date can be set to the employee's hire date at the current workplace or the actual start date when the benefit was applied at the previous workplace, depending on administrative convenience. Since the withholding tax receipt is divided between the current workplace and the previous workplace, when processing year-end tax settlement in flex for mid-year hires, the period is cut according to the hire date at the current workplace (matters related to the previous workplace are entered directly by the employee or by the administrator through the withholding tax receipt), so you may enter the SME income tax reduction start date as the hire date at the current workplace or the actual start date of the benefit, whichever is more convenient.
I have entered year-end tax settlement data, but where do I enter supporting documents?
I have entered year-end tax settlement data, but where do I enter supporting documents?
When you proceed to the data entry step in step 3, you can upload supporting documents for each item.
If you cannot see an item that requires upload, please click the "Submission Required" button on the right to turn it off and check the list!
Can I upload supporting documents as image files?
Can I upload supporting documents as image files?
There is no functional issue, but it is better to upload as PDF if possible for future verification or use.
I need to add a supporting file to my year-end tax settlement data, but it does not appear in the list in the document submission confirmation.
I need to add a supporting file to my year-end tax settlement data, but it does not appear in the list in the document submission confirmation.
Please click the "Submission Required" button (toggle) on the document submission screen to disable it, then check the list!
How do I consolidate the card and cash receipt history of a lineal ascendant who meets the income requirements?
How do I consolidate the card and cash receipt history of a lineal ascendant who meets the income requirements?
After obtaining dependent data inquiry consent from the NTS when querying data, download the card history including dependent data all at once, then upload it.
I cannot click the checklist or the add button in the monthly rent input step.
I cannot click the checklist or the add button in the monthly rent input step.
Please check your total annual salary! If your annual income exceeds 80 million KRW, you may not be eligible for the deduction and tax entry may not be available.
I cannot select myself as head of household in the personal information section.
I cannot select myself as head of household in the personal information section.
Please check if you are marked as a foreigner in the basic information! Foreigners cannot be selected as head of household.
Housing savings shows as excluded and appears as 0 KRW.
Housing savings shows as excluded and appears as 0 KRW.
You may not meet the deduction criteria! Please check if you are marked as "head of household" in [Income Earner Information]! Additionally, you need to confirm that the total salary for the tax year is 70 million KRW or less.
You can click the housing deduction checklist button on that screen to check if you meet the deduction requirements.
Do I need to upload documents for each dependent when attaching a family relationship certificate?
Do I need to upload documents for each dependent when attaching a family relationship certificate?
If all dependent information is included in your own record, you only need to upload one file for yourself. If your file does not contain dependent information, you will need to upload it separately.
I want to add medical expense records for a family member who is not eligible for the basic personal deduction. How do I do this?
I want to add medical expense records for a family member who is not eligible for the basic personal deduction. How do I do this?
Click Add in the personal deduction information, turn off the basic deduction target toggle, delete all previously uploaded files, and re-upload them.
I uploaded the simplified data file, but the total expenses (medical expenses, credit cards, etc.) appear as 0 KRW.
I uploaded the simplified data file, but the total expenses (medical expenses, credit cards, etc.) appear as 0 KRW.
If the employee downloaded and uploaded the basic statement instead of the detailed statement, the total amount may not be captured correctly. Please download the year-end tax settlement simplified data as a detailed statement and upload it!
I missed the year-end tax settlement input period! Can you reopen it?
I missed the year-end tax settlement input period! Can you reopen it?
The in-house year-end tax settlement administrator can reopen it, so please request it directly!
I completed the year-end tax settlement submission but need to make changes. How do I resubmit?
I completed the year-end tax settlement submission but need to make changes. How do I resubmit?
Please ask the in-house year-end tax settlement administrator to release the finalization and reopen it!
I uploaded donation data, but when I check the final tax amount, donations show as 0 KRW. Why?
I uploaded donation data, but when I check the final tax amount, donations show as 0 KRW. Why?
Did you enter all the donation data without any issues? If there are no problems with the data entry, please check whether the determined tax amount is 0 KRW. If the determined tax amount already becomes 0 KRW from items prior to donations, the donation deduction will not be applied and will be reflected as 0 KRW.
However, in this case, the donation will be carried over to next year.
Year-End Tax Settlement Review
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I submitted my year-end tax settlement but need to make changes. What do I do?
I submitted my year-end tax settlement but need to make changes. What do I do?
Please notify the in-house year-end tax settlement administrator that a modification is needed and request them to change the status from finalized to in progress. They can change the settlement status to one that allows modifications with administrator permissions.
Year-End Tax Settlement Installment Payment and Data Download
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I downloaded the withholding tax receipt, but the insurance premium deduction amount shows as 0 KRW.
I downloaded the withholding tax receipt, but the insurance premium deduction amount shows as 0 KRW.
Is there an amount entered in the standard tax credit section at the end of the second document?
When comparing the insurance premium deduction amount in the comprehensive income deduction against the standard tax credit, if the standard tax credit amount is more advantageous, the insurance deduction amount is calculated as 0 KRW and the standard tax credit can be applied instead.







