Employee Management FAQ & Troubleshooting
4 articles
- I Want to Change a Member's EmailHow to change a member's email — before joining (by admin) and after joining (by the member themselves).
- An Employee Forgot Their Password. How Can They Log In?
- A Member Says They Can't Log In — What Should I Do?Troubleshooting guide for member login issues: invitation status, expired emails, Google Workspace email changes, and already-registered email errors.
- A Member Has Legally Changed Their Name — How Do I Update It?How to update a member's name in flex after a legal name change, including bulk update options.