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I want to change my payment method (card and receipt email).

If you need to change your payment method (card details or billing receipt email), you can do so as follows.

  • Go to [Settings] - [Subscription · Payment Management] on the left, then scroll down to [Billing · Payment Information].

  • Click [Payment Card] to register or change your card.

  • Click [Receipt Email] to change the billing receipt email.

  • Starting from the first billing date after the change, receipts will be sent to the updated email.


FAQ

Can I register a personal card?

Both corporate and personal cards can be registered and used.

Can I register with a foreign card?

Payment services are provided through NICE Payments Co., Ltd. (PG company). Only foreign cards supported by NICE Payments can be registered. If registration fails, we recommend using a domestically issued card.

Card change failed. (Temporarily suspended)

If you see this message when changing your card, it may be due to one of the following 4 issues. Please check your card issuer and verify the information you entered.

  • Password not registered after card issuance

  • Incorrect password

  • Wrong individual/corporate classification

  • Incorrect resident registration number (business registration number)

Card change failed. (Password error limit exceeded)

If you see this message when changing your card, the card password has been entered incorrectly too many times. Please reset the password through your card issuer and try again.

How do I prove VAT for card payments?

A receipt (sales slip) is issued for card payments, which serves as the same supporting document as a tax invoice.

You can download the receipt from [Settings] - [Payment Management] - [Payment History], and use it as VAT documentation.

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