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How to Download Employee Earned Income Certificates (Pay Stubs, Withholding Tax Ledger, Withholding Tax Receipt)

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If you have processed payroll in flex, administrators can download employee pay stubs, withholding tax ledgers, and withholding tax receipts.

Additionally, you can download earned income certificates for departed employees and deliver them separately.

Since there is no separate employee filter in the [Certificate Issuance] tab under Data Management, if you need to issue certificates for employees in a specific organization or position, please filter from the [Employees] menu on the left and then download.

To issue employee earned income certificates, you must have the [Certificate Issuance] + [Payroll] + [View Employee Salary Information] permissions assigned together.

For details about the calculation basis shown on pay stubs, please refer to Payroll Settings.

Pay stubs, earned income withholding tax receipts, and earned income withholding tax ledgers downloaded by authorized users can be tracked in the "Issuance History."

Downloading Employee Pay Stubs, Withholding Tax Ledger, and Withholding Tax Receipt

When downloading pay stubs, withholding tax receipts, or earned income withholding tax ledgers for multiple employees, we will send a separate download completion notification. It may take anywhere from a few minutes to several tens of minutes after the download request, so please continue with other tasks and click the notification when you receive it to download.

  • Go to the left menu [Payroll] -> [Data Management] -> [Certificate Issuance] tab and click the [Issue] button for the earned income certificate you want to download.

  • Click [Issue] within the [Pay Stub] card to select the employees, period, and document for pay stub issuance.

    • Select a reason, choose the language for download, then click [Issue] on the right.

    • You can select multiple employees at once to download pay stubs.

  • Click [Issue] within the [Earned Income Withholding Tax Receipt] or [Earned Income Withholding Tax Ledger] card, select the employees, period, document, reason, purpose, language, and whether to display the last digits of the resident registration number, then click [Issue] on the right.


FAQ

How do I download the withholding tax receipt?

The withholding tax receipt is a document that can only be downloaded after year-end tax settlement. If you have completed year-end tax settlement in flex, the employee can download it from their profile -> [Salary] tab.

If you need to provide it to a departed employee, it can be downloaded from [Payroll] - [Data Management] or from the employee's profile after completing the interim settlement.

Can I batch download pay stubs and payroll ledgers?

  • In the [Payroll] -> [Completed Payroll] list, click the three-dot button on the right to batch download pay stubs.

  • Click the download button in the upper right of the [Payroll] -> [Past Payroll History] tab to batch download payroll ledgers.

Where can employees issue their own pay stubs, withholding tax ledgers, earned income withholding tax receipts, and income tax withholding confirmation for Class A earned income?

They can be downloaded and viewed from their profile -> [Salary] tab.

Where can I download the income tax withholding confirmation for Class A earned income?

  • Access the employee's profile -> In the [Salary] tab, it can be downloaded from the [Withholding Tax Issuance] section on the right!

Can I download the withholding tax ledger or withholding tax receipt in English?

Unfortunately, downloading the withholding tax ledger in English is not currently supported. However, if you have completed year-end tax settlement through flex, you can issue the earned income withholding tax receipt in English from the year-end tax settlement screen.

Can I download pay stubs in English?

If flex's language setting is set to English, you can download pay stubs in English. However, only the pay stub title and deduction item names are automatically translated to English for download. Payment items (base salary, fixed overtime pay, non-taxable items, etc.) and separately added deduction items are not translated to English.
This is because payment items and separately added deduction item names can be modified separately.

When issuing an employee's withholding tax receipt, withholding tax ledger, or income tax withholding confirmation for Class A earned income, an unknown error message appears and I cannot download.

  • If an unknown error message appears when issuing an employee's withholding tax receipt, withholding tax ledger, or income tax withholding confirmation for Class A earned income (other than pay stubs), please check the following!

    • If payroll data was migrated, please check whether the pay stubs of the migrated payroll are all in the open state!

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