When a member resigns or goes on leave of absence, you can manage it easily from within their profile.
Administrators must have Member Employment Info Management + Company Holiday Settings + Company HR Info Management permissions from Permission Settings.
Processing Resignation
Click [Member] → [Target Member] → [Profile] → [Status Management] in the top right → [Process Resignation]. Note: an admin cannot process their own resignation — another admin with the appropriate permission must handle it.
Before processing resignation, check whether the resigning member is included in any work, leave, or workflow approval chains! If so, update those approval chains in advance.
When registering a resignation, you can set the resignation date and the flex access end date separately.
Resignation Date: Enter the last working day including any leave taken.
flex Access End Date: Enter this if you want to restrict the member's flex access on a date separate from the resignation date. Note: it cannot be set later than the resignation date.
Enter the [Resignation Date] and [flex Access End Date], and select the [Employment Insurance Resignation Reason].
Optionally enter a [Specific Resignation Reason] and [Notes], then click [Register Resignation] to complete.
If the resignation date or flex access end date was entered incorrectly, click the [>] button on the right side of the pending resignation item at the top of the profile, then click [Edit] to correct it.
To cancel a resignation, click the three-dot [Status Management] button in the top right of the profile, then click [Cancel Resignation].
Processing Leave of Absence
Click [Member] → [Target Member] → [Profile] → [Status Management] in the top right → [Process Leave of Absence].
Unless the employment contract has been terminated, it is generally standard to include the leave period in the continuous service period.
Select the [Leave Type] and enter the [Leave Period], then choose whether to [Include in Continuous Service]. You can also set the [Salary Payment Rate] to determine whether salary is paid during the leave.
If the leave date was entered incorrectly, click the [>] button on the right side of the pending leave item at the top of the profile to cancel or modify the leave.
To add a leave period, click [Status Management] in the top right of the profile, then [Add Leave Period] to add another leave period.
FAQ
Is flex inaccessible during leave of absence?
Is flex inaccessible during leave of absence?
During leave of absence, flex access is restricted and becomes available again after the leave period ends. If access is needed during leave, go to [Settings] → [Billing & Security] → [Login Settings] → [Allow Leave of Absence Login].
※ Leave-of-absence login is available on both web and app.
How do I download certificates for a resigned member?
How do I download certificates for a resigned member?
After the resignation date, access is restricted. Please have an admin issue the career certificate on behalf of the member and send it by email.
How do I handle a rehire of a previously resigned member?
How do I handle a rehire of a previously resigned member?
You can re-register and re-invite the member using their previous email address. Their previous resignation history will also be preserved separately!
Is the leave of absence period reflected in payroll settlement?
Is the leave of absence period reflected in payroll settlement?
The leave of absence period can be prorated in payroll settlement.
Can an admin process their own resignation?
Can an admin process their own resignation?
Admins cannot process their own resignation. Another admin with resignation permissions must handle it.
Where can I view a member's leave of absence history?
Where can I view a member's leave of absence history?
A member's leave of absence history can be found at the bottom of their profile under [Leave of Absence History].
Only admins with [Member Employment Info View and Management] permission can view leave history. Leave history can also be downloaded in bulk via the member info download feature.
When a member's resignation is processed, can other members see it?
When a member's resignation is processed, can other members see it?
If a resignation is registered in advance (e.g., Dec 31 resignation date and Dec 31 flex access end date), the pending-resignation member will see a screen like the image below indicating their upcoming resignation.
Unlike admins who lack employment info view or management permission, regular members without these permissions cannot see the [Employment Insurance Resignation Reason].
Can I bulk-process resignations for multiple members?
Can I bulk-process resignations for multiple members?
flex does not currently support bulk resignation processing for multiple members at once. Please process resignations individually from each member's profile page.
When a member's resignation date is registered, can other members see that information?
When a member's resignation date is registered, can other members see that information?
If a resignation date has been registered in advance, only admins with the "Employment Info View" permission can see this information — it is not exposed or shared with regular members.