Through the Secom/ADT Caps/KT Telecop integration, you can sync access control device records as real-time attendance records in flex.
When you select and input 'Clock In' on the access control device, it will be synced as a real-time clock-in record in flex.
When you select and input 'Clock Out' on the access control device, it will be synced as a real-time clock-out record in flex.
To integrate Secom / ADT Caps / KT Telecop, the [Access Control Integration Management] permission is required.
Secom/ADT Caps/KT Telecop Integration Setup
To integrate Secom/ADT Caps/KT Telecop, a subscription to the [Access Control Integration] add-on service is required.
You can subscribe to the add-on service from the [Subscription & Payment Management] menu in Settings.
Once your subscription is complete, please refer to the integration guide for each system to proceed with the integration.
Once the integration is complete, clock-in/out records stamped on the access control device will be reflected in real time in flex work records, without needing to manually log attendance in flex.
[Confirmation Required at Clock-Out]
By default, when a clock-out record is created, you must complete the confirmation on the work confirmation screen for that day via an in-app notification before the work record is registered. Until confirmed through the in-app notification, the work record will not appear in menus such as 'My Work'.
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If confirming every day is cumbersome, try using the 'Skip Work Record Check at Clock-Out' option in the real-time widget.
By pressing the gear button on the real-time widget in the flex web or app and enabling the 'Skip Work Record Check at Clock-Out' setting, clock-out stamps on Secom/ADT Caps/KT Telecop terminals will be registered immediately without requiring a separate confirmation.
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Go to Settings - Work Type - Real-Time Work Record Check - Default Setting at Clock-Out - and set it to Skip Work Record Check; administrators can then bulk-skip the work record confirmation screen for all members! You can configure the skip setting under Settings - Work Type - Default Clock-Out Settings.
Applying this setting allows you to bulk configure the [Skip] option for all members' default clock-out settings.
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Notes & Precautions
Precautions for Clock-In/Out Records
Accepted Records
Only records entered after selecting 'Clock In' or 'Clock Out' are recognized as clock-in and clock-out in flex.
Records entered in 'Access' mode are not synced as clock-in or clock-out by default.
If you want records from certain time periods to be automatically treated as 'Clock In' or 'Clock Out', please refer to the FAQ.
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Duplicate Handling
If multiple 'Clock In' records occur on the same day, only the first record is used.
For example, if you clock in once at 9:00 AM and once at 10:00 AM, the 10:00 AM record will be ignored.
\u200bIf multiple 'Clock Out' records occur on the same day while awaiting confirmation, only the last record is used. For example, if you clock out once at 8:00 PM and once at 9:00 PM, the 8:00 PM record will be invalidated and only the 9:00 PM clock-out record will be used. (When the skip work confirmation option is not enabled)
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Leave-Related
On days when an all-day leave is registered, real-time clock-in or clock-out is not possible.
If you clock in during an ongoing leave period, the clock-in will be scheduled for when the leave ends.
For example, if a leave from 9:00 AM to 10:00 AM is registered and you clock in at 9:45 AM,
→ the work will be recorded as starting from 10:00 AM after the leave ends at 10:00 AM.
\u200bIf you clock out during an ongoing leave period, the clock-out will be recorded as the time just before the leave began.
For example, if a leave from 6:00 PM to 7:00 PM is registered and you clock out at 6:15 PM,
→ work will be recorded as ending at 6:00 PM, followed by the leave from 6:00 PM to 7:00 PM.
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Precautions for Work Type Settings
Usage Conditions
The Secom/ADT Caps integration can only be used with work types that have the 'Real-Time Clock-In/Out' feature enabled.
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This can be configured under [Settings] - [Work Types].\n
Interpretation of Clock-In and Clock-Out Times
The time at which synced records are registered in flex depends on the work type's 'On-Time Clock-In/Out Recognition Range' setting.
When the 'On-Time Clock-In/Out Recognition Range' feature is off: Records are always logged in real time.
When the 'On-Time Clock-In/Out Recognition Range' feature is on: Records are logged at the most favorable time for the member within the range allowed by the settings. That is, the earliest possible time is used for clock-in and the latest possible time for clock-out.
\u200bExamples by setting
The following shows how times are interpreted based on this setting for a fixed work type with hours from 9:00 to 18:00 every day.
'On-Time Clock-In/Out Recognition Range' set to Exact Time Only
'On-Time Clock-In/Out Recognition Range' set to Exact Time Only
Input 'Clock In' at 8:50 → Clock-in time: 8:50 (real-time)
Input 'Clock In' at 9:10 → Clock-in time: 9:10 (real-time)
Input 'Clock In' at 9:15 → Clock-in time: 9:15 (real-time)
Input 'Clock Out' at 17:40 → Clock-out time: 17:40 (real-time)
Input 'Clock Out' at 17:50 → Clock-out time: 17:50 (real-time)
Input 'Clock Out' at 18:10 → Clock-out time: 18:10 (real-time)
'On-Time Clock-In/Out Recognition Range' set to 10 minutes, Early Clock-In Not Allowed
'On-Time Clock-In/Out Recognition Range' set to 10 minutes, Early Clock-In Not Allowed
Input 'Clock In' at 8:50 → Clock-in time: 9:00 (scheduled to earliest possible clock-in time)
Input 'Clock In' at 9:10 → Clock-in time: 9:00 (most favorable on-time for the member)
Input 'Clock In' at 9:15 → Clock-in time: 9:15 (real-time)
Input 'Clock Out' at 17:40 → Clock-out time: 17:40 (real-time)
Input 'Clock Out' at 17:50 → Clock-out time: 18:00 (most favorable on-time for the member)
Input 'Clock Out' at 18:10 → Clock-out time: 18:10 (real-time)
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'On-Time Clock-In/Out Recognition Range' set to 10 minutes, Early Clock-In Allowed
'On-Time Clock-In/Out Recognition Range' set to 10 minutes, Early Clock-In Allowed
Input 'Clock In' at 8:50 → Clock-in time: 8:50 (most favorable real-time for the member)
Input 'Clock In' at 9:10 → Clock-in time: 9:00 (most favorable on-time for the member)
Input 'Clock In' at 9:15 → Clock-in time: 9:15 (real-time)
Input 'Clock Out' at 17:40 → Clock-out time: 17:40 (real-time)
Input 'Clock Out' at 17:50 → Clock-out time: 18:00 (most favorable on-time for the member)
Input 'Clock Out' at 18:10 → Clock-out time: 18:10 (real-time)
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Frequently Asked Questions
FAQ: Access Control System Terminals and Software
I want to know if the version of Secom/ADT Caps/KT Telecop our company uses is compatible with flex.
I want to know if the version of Secom/ADT Caps/KT Telecop our company uses is compatible with flex.
Support may vary depending on the version.
For a definitive answer, please contact the Secom, ADT Caps, or KT Telecop engineer assigned to your account, and share the link to this integration guide with them.
The following are some known cases where integration may be difficult. If you wish to proceed with integration in these situations, please also contact your Secom, ADT Caps, or KT Telecop engineer for the necessary steps.
Integration is not available if you are managing attendance using Secom's 'S1 Cloud Manager'.
If you are using a terminal that has only an access module without an attendance module, 'Clock In' and 'Clock Out' input is not possible, making integration unavailable.
I would like the door to open automatically when 'Clock In' is entered, without a separate 'Access' stamp. Can this be configured?
I would like the door to open automatically when 'Clock In' is entered, without a separate 'Access' stamp. Can this be configured?
This configuration is available in the access control system, but support may vary depending on the version of the installed terminal and software.
Please contact the engineer for your respective access control system (Secom/ADT Caps/KT Telecop).
I want 'Access' inputs recorded during certain time periods to be automatically treated as 'Clock In' or 'Clock Out', so members don't have to select it each time. Can this be configured?
I want 'Access' inputs recorded during certain time periods to be automatically treated as 'Clock In' or 'Clock Out', so members don't have to select it each time. Can this be configured?
This configuration is available in the access control system, but support may vary depending on the version of the installed terminal and software.
Please contact the engineer for your respective access control system (Secom/ADT Caps/KT Telecop).
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Can field work also be recorded via the access control system (Secom/ADT Caps/KT Telecop)?
Can field work also be recorded via the access control system (Secom/ADT Caps/KT Telecop)?
Records entered via the access control system default to 'Work'. For field work records, you must select 'Field Work' in flex to log the work record.
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In addition to fingerprint, can work records be logged using a card or face recognition with the access control system (Secom/ADT Caps/KT Telecop)?
In addition to fingerprint, can work records be logged using a card or face recognition with the access control system (Secom/ADT Caps/KT Telecop)?
Yes, this is possible. However, the physical card or face recognition information you wish to use must be registered in the access control system (Secom/ADT Caps/KT Telecop).
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Please ensure the employee ID registered in flex matches the employee ID information in the access control system (Secom/ADT Caps/KT Telecop).
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In addition to a physical card, can work records be logged with a mobile card on the access control system (Secom/ADT Caps/KT Telecop)?
In addition to a physical card, can work records be logged with a mobile card on the access control system (Secom/ADT Caps/KT Telecop)?
Yes, this is possible. If work records are being logged by tapping a physical card on the access control system (Secom/ADT Caps/KT Telecop), a mobile card can also be used.
However, member information must be entered on the mobile card of the access control system (Secom/ADT Caps/KT Telecop) for work record syncing to work when tapping with a mobile card.
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FAQ: Work Entry Restrictions
I have GPS or IP-based work location restrictions configured. How does this affect input via the Secom/ADT Caps/KT Telecop integration?
I have GPS or IP-based work location restrictions configured. How does this affect input via the Secom/ADT Caps/KT Telecop integration?
Clock-in/out records registered through the Secom/ADT Caps/KT Telecop integration will always be registered, bypassing work location restrictions.
Can I configure it so that only Secom/ADT Caps/KT Telecop work records (clock-in/out) are allowed, while work records (clock-in/out) from the app and web are not permitted?
Can I configure it so that only Secom/ADT Caps/KT Telecop work records (clock-in/out) are allowed, while work records (clock-in/out) from the app and web are not permitted?
First of all, this configuration is not recommended.
There will inevitably be situations where members forget to stamp in, and each time this happens, administrator intervention and manual work registration will be required.
During busy clock-in/out times, queueing up to stamp one by one can cause inefficiency and unintended tardiness.
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To manage attendance so that clock-in/out is only possible from a designated location, we recommend combining this with the 'Work Location Restriction' feature.
With the 'Out-of-Location Approval Registration' setting enabled, you can configure it so that clock-in/out from within the work location or via Secom/ADT Caps/KT Telecop requires no approval, while all other cases require approval.
With the 'Out-of-Location Approval Registration' setting disabled, you can configure it so that registration is only possible from within the work location or via Secom/ADT Caps/KT Telecop.
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For these reasons, this is not officially supported, but if you specifically want stamping to only be done via the Secom/ADT Caps/KT Telecop integration, the following workaround is available:
Enable IP-based restrictions and enter an invalid value such as 1.1.1.1 as the allowed IP.
Due to this setting, registration will only be possible via Secom/ADT Caps/KT Telecop, which bypasses location restrictions.
Please note that if only an arbitrary IP address is registered, even the super administrator may be locked out. For example, if the office IP address is as follows:
211.44.XXX.125
Access the IP access control settings screen using a hotspot or similar, click the 'Add Current IP' button to add the IP, then
211.44.XXX.125
delete the original IP address and save.
If a strong restriction need is identified among many users, we plan to consider providing this as an official feature.
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FAQ: General Integration
Can I configure it so that certain members cannot use the Secom/ADT Caps/KT Telecop integration for input?
Can I configure it so that certain members cannot use the Secom/ADT Caps/KT Telecop integration for input?
Only records from users whose employee ID is linked to the Secom/ADT Caps/KT Telecop device with the same employee ID as in flex will be synced.
If there are members you do not want to sync, simply exclude their employee ID from registration.
In the daily attendance record report, can I distinguish between work records registered via Secom/ADT Caps/KT Telecop and those registered via flex?
In the daily attendance record report, can I distinguish between work records registered via Secom/ADT Caps/KT Telecop and those registered via flex?
Currently, the report does not separately distinguish where clock-in or clock-out was recorded from.
If related requests increase, we plan to review providing this in the attendance report.
If clock-in/out records via Secom/ADT Caps/KT Telecop are missing, is there a way to supplement those records?
If clock-in/out records via Secom/ADT Caps/KT Telecop are missing, is there a way to supplement those records?
Missing records can be registered via the real-time widget or the work timeline within the product.
If clock-in/out records via Secom/ADT Caps/KT Telecop are missing, will members receive an attendance missing notification?
If clock-in/out records via Secom/ADT Caps/KT Telecop are missing, will members receive an attendance missing notification?
When Secom/ADT Caps/KT Telecop records are missing, no separate notification is sent.
If you want to manage members' missing work records, please send reminder notifications from the attendance management menu.
Can past work records be synced after setting up the Secom/ADT Caps/KT Telecop integration?
Can past work records be synced after setting up the Secom/ADT Caps/KT Telecop integration?
Yes, syncing is possible. However, only work records within 14 days from the time of integration will be synced.
For records prior to that, you must reflect the Secom/ADT Caps/KT Telecop records in flex using the Work Record Upload feature.
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We use all of Secom, ADT Caps, and KT Telecop in our office. Is integration still possible?
We use all of Secom, ADT Caps, and KT Telecop in our office. Is integration still possible?
Yes, it is possible.
After subscribing, please refer to the respective guides for Secom, ADT Caps, and KT Telecop to proceed with each integration.
There are multiple Secom/ADT Caps/KT Telecop servers in our office. Is integration still possible?
There are multiple Secom/ADT Caps/KT Telecop servers in our office. Is integration still possible?
Regardless of the number of access terminals, if the entire company's data can be viewed from a single PC, you can proceed with the integration directly using the guide.
If the company's data is spread across multiple PCs, please contact the flex team.
For example, this applies to situations where there is one flex account but multiple physically separate locations each with their own Secom/ADT Caps/KT Telecop installation.
We are using flex accounts split across multiple companies via the affiliate management feature, but we share one office and have only one Secom/ADT Caps/KT Telecop server (computer). Is integration possible?
We are using flex accounts split across multiple companies via the affiliate management feature, but we share one office and have only one Secom/ADT Caps/KT Telecop server (computer). Is integration possible?
Integration is possible if there are no members with overlapping employee IDs across affiliates.
In this case, proceed with the subscription and integration settings for each client company, and use the main entity's integration account for the "1.3. DB Connection Info Settings" section in the guide.
Ignore the integration accounts created for each affiliate.
If you have related inquiries, please contact the flex team.
Multiple companies are using flex via the affiliate management feature. I want only a specific company (affiliate) to use the Secom/ADT Caps/KT Telecop integration, but there is only one Secom/ADT Caps/KT Telecop device (computer). Is integration possible?
Multiple companies are using flex via the affiliate management feature. I want only a specific company (affiliate) to use the Secom/ADT Caps/KT Telecop integration, but there is only one Secom/ADT Caps/KT Telecop device (computer). Is integration possible?
Yes, it is possible. Simply match only the employee IDs of members at the company you wish to integrate with the employee ID information in Secom/ADT Caps/KT Telecop.
Example:
If the employee ID of Hong Gildong, who works at the company you want to integrate with Secom/ADT Caps/KT Telecop for attendance management, is 001,
enter 001 as the employee ID in the flex profile, and also enter Hong Gildong's employee ID as 001 in Secom/ADT Caps/KT Telecop → clock-in/out will be synced.
Enter the employee ID of Heo Jun, who works at another affiliate, as flex - 002 in flex and as 002 in Secom/ADT Caps/KT Telecop → clock-in/out will not be synced.
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How do I set up multi-entity Secom (S1)/ADT Caps/KT Telecop integration?
How do I set up multi-entity Secom (S1)/ADT Caps/KT Telecop integration?
When main entity and affiliate employees are on the same floor and integration with flex is done through one Secom (S1)/ADT Caps/KT Telecop PC on that floor
When main entity and affiliate employees are on the same floor and integration with flex is done through one Secom (S1)/ADT Caps/KT Telecop PC on that floor
If main entity members and affiliate members have the same employee ID, connection is not possible. Please ensure employee IDs are distinct.
You must have the account credentials for the main entity's integration. (User Name, Password, Server, Port, Database)
If the [email protected] administrator is in the situation of being concurrently employed at an affiliate as described below and wishes to proceed with multi-entity Secom/ADT Caps/KT Telecop integration, the [email protected] administrator should create a Secom/ADT Caps/KT Telecop account at the main entity, then create an account in flex Mini. Use the same created account when proceeding with the Secom/ADT Caps/KT Telecop integration.
flex: Main entity
flex Mini: Concurrently employed entity (affiliate)
When the main entity and affiliates are on different floors (or in different buildings), each with a separate Secom (S1)/ADT Caps/KT Telecop PC, and you want clock-in/out to be possible from any location
When the main entity and affiliates are on different floors (or in different buildings), each with a separate Secom (S1)/ADT Caps/KT Telecop PC, and you want clock-in/out to be possible from any location
If the main entity and affiliates are on different floors (or in different buildings) with separate Secom PCs and you want clock-in/out to be possible from any location — meaning there are multiple Secom/ADT Caps/KT Telecop PCs — please contact the Customer Success team. (Please confirm how many PCs are installed.)
When the main entity and affiliates are on separate floors with a separate Secom (S1)/ADT Caps/KT Telecop PC per floor for flex integration, and each main entity and affiliate member only clocks in/out on their respective floor
When the main entity and affiliates are on separate floors with a separate Secom (S1)/ADT Caps/KT Telecop PC per floor for flex integration, and each main entity and affiliate member only clocks in/out on their respective floor
Create an account at the main entity, proceed with integration on the Secom (S1)/ADT Caps/KT Telecop PC used by the main entity, then create an account at the affiliate and proceed with integration on the Secom (S1)/ADT Caps/KT Telecop PC used by the affiliate.
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How can I check the integration account credentials?
How can I check the integration account credentials?
You can check them under Settings - Connection Settings in the left menu. Note that integration account credentials can only be viewed for 3 days from the creation date for security purposes. Please make a separate note of the account credentials if needed.
If you lose the account credentials, you will need to create new ones, and if you create a new account, the integration will need to be re-configured.
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