If a member has 2 days of leave, but the remaining leave days disappear after registering 1 day or half-day leave, please check the following!
Checking the Settings
[Settings] → [Custom Leave] → Click the [Custom Leave] tab that was granted to or requested by the member
Check if the usage unit for this leave is set to [Use All at Once].
Use All at Once: If only part of the available leave is registered, all remaining leave expires
Use in Parts: Available leave can be used in portions based on the configured unit
Granting and Registering Leave
It was set to Use All at Once. What should I do?
Change the custom leave setting to [Use in Parts], then retroactively apply the leave settings.
When changing custom leave settings midway, you can see the [Apply to Previously Granted Leave] option at the bottom. This option appears when the following settings are changed midway, and admins can decide whether to retroactively apply the changes.
Leave usage unit change:
e.g.: Leave was originally set to Use All at Once -> changed to Use in Parts with half-day units
Paid/unpaid status:
e.g.: Leave was originally paid but changed to unpaid
Supporting document submission
e.g.: Originally set to post-submission (submit after leave registration) but changed to pre-registration (leave registration with supporting document submission)
Advance leave registration
e.g.: When holidays are included in the leave period, leave registered on holidays was previously not deducted from leave balance, but changed to deduct leave registered on holidays from leave balance
If the usage unit and policy of the leave the member currently has differs from the current leave settings, please enable [Apply to Previously Granted Leave] at the bottom to retroactively apply/reflect the settings.
It's already set to Use in Parts though?!
If it was already correctly set to Use in Parts, then most likely at the time the member applied for or received the leave, the setting was [Use All at Once].
Go to [Settings] -> [Custom Leave] -> click the custom leave to check, and enable the [Apply to Previously Granted Leave] option. This option appears when the following settings are changed midway, and admins can decide whether to retroactively apply the changes.
Leave usage unit change:
e.g.: Leave was originally set to Use All at Once -> changed to Use in Parts with half-day units
Paid/unpaid status:
e.g.: Leave was originally paid but changed to unpaid
Supporting document submission
e.g.: Originally set to post-submission (submit after leave registration) but changed to pre-registration (leave registration with supporting document submission)
Advance leave registration
e.g.: When holidays are included in the leave period, leave registered on holidays was previously not deducted from leave balance, but changed to deduct leave registered on holidays from leave balance
If the usage unit and policy of the leave the member currently has differs from the current leave settings, please enable [Apply to Previously Granted Leave] at the bottom to retroactively apply/reflect the settings.
