Starting January 8, 2026, administrators with goals/performance management permissions can preview New Performance Management! Members will not see it, so no worries.
If you have Goals permission → you can preview the new Goals
If you have Review permission → you can preview the new Evaluation.
The New Performance Management preview is available until March 31.
Starting on the official update date, April 1, the system will automatically switch to the new version instead of the existing Goals and Reviews,
and once switched, you cannot revert to the previous version.
New Goals Update
If you're curious about what has changed in the new Goals, please refer to the guide below!
What's changed in the new Goals?
[Goals Management] Administrators with this permission can click the Goals menu on the left, then activate the NEW Goals toggle in the top right to preview the updated Goals.
When you activate the toggle, you will see an update notice. Please read the notice carefully and type 'I have confirmed the notice'.
New Goals supports the following features.
Granular visibility settings: You can more flexibly set the visibility range for sensitive goals.
Flexible goal period settings: You can set the period for each goal flexibly down to the day.
Seamless goal alignment from setting to evaluation with an approval workflow: You can configure goals to require manager approval when creating or modifying them.
Please make sure to check the following before updating to New Goals!
New Goals does not have the [Goal Agreement] feature. Therefore, when upgrading to New Goals, you will not be able to view previously agreed goal records.
Before migrating to New Goals, please make sure to download the goal agreement history as an Excel file from the [Agreement Goal Management] tab!
If you wish to upgrade to the new version of Performance Management, click [Update Early] in the top right.
[Update Early] schedules the switch to take effect at midnight (00:00) the following day. You can cancel the update at any time before midnight the next day.
You can schedule a version upgrade in the product at any time before March 31, 2026.
Once you upgrade the version, members will also use the new version of Performance Management, and you cannot revert to the previous version.
When updating, you cannot update only [Goals] to New Goals — the Review feature will also be updated to Evaluation.
Please review the precautions carefully before updating.
New Goals Guide
If you'd like to learn about the new Goals admin guide, click the guide link below!
If you'd like to learn about the new Goals member guide, click the guide link below!
New Evaluation Update
The existing 'Review' was designed to support a lightweight, frequent feedback experience for continuous performance management, and had structural limitations in meeting evaluation purposes (separating competency and performance, diversifying weighting/rating systems, relative evaluation, matrix synthesis, etc.). As a result, flex has redefined its structure from Goals/1-on-1/Review to Goals/1-on-1/Evaluation, and revamped features, terminology, and experiences to align with 'Evaluation'!
For more information on what has changed from Review to Evaluation, please refer to the guide below!
What has changed from Review to Evaluation?
[Evaluation Management] Administrators with this permission can click the Review menu on the left, then activate the NEW Evaluation toggle in the top right to preview the updated Evaluation features.
When you activate the toggle, you will see an update notice. Please read the notice carefully and type 'I have confirmed the notice'.
When the Evaluation preview is activated, you can view reviews that were closed in the existing legacy Review.
Clicking on a review allows you to view the closed review content from the legacy Review, change the review result sharing settings, or delete it.
In New Evaluation, you can use the following features!
You can now create your company's evaluations under the name 'Evaluation' instead of 'Review'. A new [Competency Management] menu has also been added on the left. You can register your company's competency dictionary in flex and link it to evaluations.
If you've conducted an evaluation with competency linked, you can publish a report with per-member comparative analysis and AI interpretation comments based on the evaluation data.
You can systematically register your company's competencies and agree on them individually before being evaluated. On the evaluation form, you can view the competencies and performance you agreed upon in a table.
Using evaluation groups, you can manage multiple evaluatees with different elements and stages in a single evaluation at once.
You can also write evaluations through the mobile app.
Please make sure to check the following before updating to New Evaluation!
Once updated to New Evaluation, members will no longer be able to see the [Review] menu in the left navigation.
Therefore, before updating to New Evaluation, we recommend sufficiently notifying and guiding members about where and how they can access their existing reviews, and then proceeding with the update.
If you wish to upgrade to the new version of Performance Management, click [Update Early] in the top right.
[Update Early] schedules the switch to take effect at midnight (00:00) the following day. You can cancel the update at any time before midnight the next day.
You can schedule a version upgrade in the product at any time before March 31, 2026.
Once you upgrade the version, members will also use the new version of Performance Management, and you cannot revert to the previous version.
When updating, you cannot update only [Review] to New Evaluation — the Goals feature will also be updated to New Goals.
Please review the precautions carefully before updating.
Reviews and calibrations that are not in a closed state at the time of the update will be deleted. This cannot be undone after the update.
If you do not want in-progress reviews and calibrations to be deleted, please change reviews to a closed state and calibrations to a confirmed state.
Viewing Past Written/Submitted/Shared Review Results After New Evaluation Update
Once updated to New Evaluation, members will no longer be able to see the [Review] menu in the left navigation.
Members can view their past review results in My Profile - Evaluation tab.
Reviews previously written and submitted can be found via Home Feed - To-do - To-do tab, filtered by [Review Writing Request] to-do type.
New Evaluation Guide
If you'd like to learn about the new Evaluation admin guide, click the guide link below!
If you're curious about use cases for the new Evaluation feature, click the guide below!
If you'd like to learn about the new Evaluation member guide, click the guide link below!
FAQ
I scheduled a New Performance Management update, but a notification (banner) appeared saying the update failed
I scheduled a New Performance Management update, but a notification (banner) appeared saying the update failed
If you scheduled a New Performance Management update but see a notification (banner) saying the update failed, please click the flex logo in the bottom right, then submit an inquiry to request to 'connect with the Customer Success team'!
I'm not currently subscribed to Performance Management — can I try it out?
I'm not currently subscribed to Performance Management — can I try it out?
If you're considering subscribing to the new Performance Management, feel free to leave an inquiry at any time using the contact form in the bottom right!
Can I preview New Performance Management before January 8?
Can I preview New Performance Management before January 8?
Starting January 8, 2026, administrators with Evaluation and Goals management permissions will be able to preview New Performance Management. If you'd like to learn about the related features beforehand, please refer to the guide below :)
Will existing goal data be migrated?
Will existing goal data be migrated?
Yes, the New Performance Management preview available from January 8 includes existing goal data migrated through January 6. Check how your existing goal data has been migrated, and freely edit, delete, or add goals in New Goals.
After the performance management update, will the visibility range of private goals be preserved?
After the performance management update, will the visibility range of private goals be preserved?
In New Performance Management, even private goals may be visible to some people depending on the goal type.
Private organizational goals
Previously, private goals were only visible to the responsible party and participating members. In New Performance Management, private goals defined as organizational goals are mandatorily visible to the team lead, team members, participating members, and the team leads of participating members.
Private individual goals
Previously, private goals were only visible to the responsible party and participating members. In New Performance Management, private goals defined as individual goals are mandatorily visible to the team lead, participating members, and the team leads of participating members.
Will evaluations and goals created/modified during the Performance Management preview be retained after the update?
Will evaluations and goals created/modified during the Performance Management preview be retained after the update?
Goal data created or modified during the Performance Management preview will all be reset after the update. However, all evaluations created/modified will be retained.
For Goals: existing data was migrated for the preview experience, but when updating to New Performance Management, data created/modified during the preview will be reset, and existing goal data will be migrated as of the update date.
For Evaluations: when updating to New Performance Management, newly created evaluation data from the preview period will remain, and closed reviews and confirmed calibrations from the legacy Review will be migrated.
Will existing review templates be migrated as well?
Will existing review templates be migrated as well?
Even after updating from the legacy Performance Management to New Performance Management, you can still use the review templates you previously saved. After the update, when creating an evaluation in the evaluation form setup step, you can view the question formats saved in the existing review templates and import the questions as shown below.
However, since the new evaluation requires you to set rating grades during the creation process, existing rating templates will not be migrated. Also, description and repeating blocks will not be migrated.
Will existing rating templates be migrated as well?
Will existing rating templates be migrated as well?
Since the new evaluation requires you to set rating grades during the creation process, existing rating templates will not be migrated! For more details about ratings in the new evaluation, please refer to the guide below!
Can I see who performed the update to New Performance Management?
Can I see who performed the update to New Performance Management?
When you click the [Update Early] button, you can see which administrator scheduled the update in the banner at the top of the Goals and Evaluation menus.
If you need to cancel the scheduled update, click the [Cancel Update Reservation] button to cancel the update schedule.
Can I cancel a scheduled New Performance Management update?
Can I cancel a scheduled New Performance Management update?
After clicking the [Update Early] button in the Goals or Review menu, if you want to cancel the scheduled update, click the [Cancel Update Reservation] button. Note that if you have scheduled an early update, the update will occur at midnight the following day, so you must cancel the reservation before then if needed.
I've scheduled a New Performance Management update — what time will the update happen?
I've scheduled a New Performance Management update — what time will the update happen?
The update will automatically start from midnight (12:00 AM) of the day after you clicked the Update Early button!
For example, if you clicked Update Early on January 10, the update will begin at midnight transitioning from the 10th to the 11th. You cannot cancel the update once it is in progress.
Will goal agreement records be migrated as well?
Will goal agreement records be migrated as well?
In the new evaluation, performance reviews are not conducted through goal agreements. Therefore, since the goal agreement feature is not supported in the new Goals, agreed records will not be migrated. Before updating to New Goals, please make sure to download the agreement records as an Excel file!
If you'd like to know more about the goal-based performance evaluation method in the new evaluation, please refer to the guide below :)
Is there no goal agreement in New Goals?
Is there no goal agreement in New Goals?
That's right, there is no separate goal agreement in New Goals! Goal agreement was needed when conducting goal-linked reviews in the previous Review feature.
In the new evaluation, administrators can choose whether to conduct a 'performance evaluation' when creating an evaluation, and evaluatees (members) can directly select which goals they will be evaluated on for the performance evaluation!
For more details, please refer to the guide below!
After migrating to New Performance Management, where can members view their existing review history?
After migrating to New Performance Management, where can members view their existing review history?
Members can view their past review results received over time in My Profile - Evaluation tab!
After the New Performance Management update, can evaluators view past shared review results?
After the New Performance Management update, can evaluators view past shared review results?
Yes, they can! For example, an evaluator named Hong Gil-sun who received Hong Gil-dong's review results can view the past shared review results of Hong Gil-dong in Hong Gil-dong's Profile - Evaluation tab.
Alternatively, if there is a 1-on-1 with Hong Gil-dong in the left [1-on-1] menu, clicking on that 1-on-1 and then viewing the [Evaluation] tab in the 1-on-1 subject's information panel will also let you see the past shared review results of Hong Gil-dong.
A review is in progress — will in-progress reviews be migrated?
A review is in progress — will in-progress reviews be migrated?
In-progress reviews will not be migrated. When updating to New Performance Management, if there are in-progress reviews or unconfirmed calibrations, those records will be deleted during migration. If there are in-progress reviews, please complete all reviews before proceeding with the update!
Can I specify the date for the New Performance Management update when scheduling?
Can I specify the date for the New Performance Management update when scheduling?
You cannot specify the date when scheduling the New Performance Management update.
For example, if you clicked Update Early on January 10, the update will begin at midnight transitioning from the 10th to the 11th.
After the New Performance Management update, can past review history be used as reference material for evaluations?
After the New Performance Management update, can past review history be used as reference material for evaluations?
After the New Performance Management update, past review history can be used as reference material for evaluations! When creating an evaluation, just like with the existing review, you can choose what reference materials to provide to evaluators. (Go to guide) By activating [Past Evaluations] in the reference materials, evaluators can view past review history while conducting the evaluation.
After the New Performance Management update, can the writing period of past reviews be modified?
After the New Performance Management update, can the writing period of past reviews be modified?
After the New Performance Management update, the writing period of past reviews cannot be modified. If evaluation writing is needed, please use the new Evaluation feature to create an evaluation so that evaluators can write and submit their evaluations!
After the New Performance Management update, can the result sharing recipients of past reviews be modified?
After the New Performance Management update, can the result sharing recipients of past reviews be modified?
Yes, it is possible. After the New Performance Management update, you can modify the result sharing recipients of past reviews (migrated closed reviews). Please click on the migrated closed review in the left menu [Evaluation].
In the top right [Share Results], you can change the sharing recipients (review subject/team lead, etc.) and the scope of review results to share (e.g., Downward 1st/Downward 2nd), or configure them not to be shared (uncheck the reviews to share).
For example, if the review subject was previously set to receive the Downward 1st, Downward 2nd, and Final Grade results, you can uncheck those items in [Share Results] to stop sharing them.
After the New Performance Management update, can the shared items of past reviews (whether to show grade and author name per review) be modified?
After the New Performance Management update, can the shared items of past reviews (whether to show grade and author name per review) be modified?
Yes, it is possible. After the New Performance Management update, you can modify the shared items (whether to show grade and author name per review). Please click on the migrated closed review in the left menu [Evaluation].
Click the three-dot button in the top right, then click [Shared Item Settings].
You can configure whether to show each reviewer's name, whether to show the reviewer's grade, whether to show the overall grade, and whether to show the total score.
After the New Performance Management update, can past review results be downloaded as an Excel file?
After the New Performance Management update, can past review results be downloaded as an Excel file?
Yes, it is possible. After the New Performance Management update, you can download past review results as an Excel file. Please click on the migrated closed review in the left menu [Evaluation].
Click the three-dot button in the top right, then click [Download Results] to download the review results as an Excel file.
After the New Performance Management update, can migrated past reviews be deleted?
After the New Performance Management update, can migrated past reviews be deleted?
Yes, it is possible. In the left [Evaluation] menu, click the three-dot button on the right of the migrated past review tab, then click [Delete Review] to delete the migrated review. However, deleted reviews cannot be recovered, so please delete with caution.