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Getting Started with 1-on-1 Meetings

Updated today

Getting Started with 1-on-1 Meetings provides guidance on 1-on-1 features and how to use them.

We'll guide you in detail on scheduling, history, action item management, and recommended question lists to help facilitate smooth 1-on-1s between team members and team leads.

Sending a 1-on-1 Request

You can request a 1-on-1 through three methods: the 1-on-1 menu, Send to Colleague, and Search.

  • Use [Send 1-on-1] from the 1-on-1 menu, or

  • Click [Send to Colleague] in the upper right of the [Home Feed] screen -> Click [Send 1-on-1] -> Fill in the participant, schedule, and request message, then click [Send 1-on-1].

Writing a Title/Content

  • Write about the background of why you requested the 1-on-1 and the topics you'd like to discuss!

  • Reading the topics the other person has written in advance and organizing your thoughts will help you use the time more efficiently.

  • All participants can collaboratively write the 1-on-1 content.

Using the Question List

If you're unsure what questions to ask in a 1-on-1, try using the question list.

We provide a variety of expert-curated questions by topic, so you can select questions that fit your situation.

Action Items

  • Use 1-on-1 action items as a tool to drive real change and growth for team members.

  • Drag a sentence written in the content and press the [Add Action Item] button to register it instantly!

  • After adding an action item, you can easily send it as a to-do so you don't forget.

  • Click [Request To-Do] shown on the action item to instantly send a to-do request.

  • When an action item is completed, check it off and record the results. This makes it easy to see which items helped resolve issues.

  • When marking an action item as complete, you can check it off and click "How were the results?" to record the status.

Participant Information

Team member information

  • In the information area on the right, you can view all helpful information for the 1-on-1 at once. You can check the team member's motivational factors, strengths, and areas of interest, as well as record private notes that only the team lead can view.

  • Need notes that only the team lead can see? Use the private notes feature.

Using Private Notes

Try using the private notes feature as follows:

* Notes about the team member's personal issues (burnout risk / difficulty focusing on work due to personal life)

* Topics for questions you want to bring up more naturally within context rather than preparing in advance

  • During a 1-on-1, you can review the participant's goals and past review results while conducting the meeting!

Sending 1-on-1 Feedback

  • Click [More] in the upper right of the content -> Click [Request 1-on-1 Feedback] to request feedback on whether this 1-on-1 helped sync up effectively.

  • When a 1-on-1 feedback request is sent, the team member can write their feedback from the to-do list.

  • Completed feedback can be viewed in the 1-on-1 content.


FAQ

The participant information shows the team lead's information. Can I change the participant?

Was the 1-on-1 participant incorrectly matched to the team lead? You can use the change participant feature to switch to a team member.

Can administrators view 1-on-1 content?

In flex, 1-on-1 content can only be viewed by the participants who conducted the 1-on-1. Even super administrators cannot view 1-on-1 content between other employees.

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